Terms and Conditions

Last Updated: May 29, 2025

Welcome to Longway Cargo! These Terms and Conditions ("Terms") govern your access to and use of the Longway Cargo website located at https://www.longwaycargo.com (the "Website"), and all services provided by Longway Cargo ("we," "us," or "our"). By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

1. Acceptance of Terms

Your access and use of this Website signify your understanding of and agreement to these Terms. Longway Cargo reserves the right to update and change these Terms from time to time without notice. The updated Terms will be posted on this Website, and your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

2. Description of Service

Longway Cargo provides logistics and transportation services, including but not limited to, cargo booking, tracking, freight forwarding, and related information. Our Website serves as a platform to provide information about our services, allow users to inquire about services, and potentially facilitate booking or service requests.

3. Use of the Website

a. Eligibility: By using this Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
b. Accuracy of Information: You agree to provide true, accurate, current, and complete information when using our Website and services. You are solely responsible for the information you provide, and Longway Cargo will not be liable for any errors or omissions resulting from inaccurate information.
c. Prohibited Uses: You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website. Prohibited activities include, but are not limited to: * Impersonating any person or entity. * Uploading or transmitting any viruses, worms, or other malicious code. * Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website. * Engaging in any activity that interferes with the proper working of the Website. * Using the Website for any commercial purpose without our express written consent.

4. Bookings and Service Requests

a. Quotations: Any rates, transit times, or service information displayed on the Website are for estimation and informational purposes only. Actual charges, services, and conditions may vary.
b. Contract of Carriage: All engagement of services provided by Longway Cargo will be subject to a separate, formal contract of carriage or service agreement. These Terms govern your use of the Website and information, but do not replace or supersede the specific terms of any service agreement entered into with Longway Cargo for transportation or logistics services.
c. Customer Responsibilities: When requesting services, you agree to: * Provide accurate and complete details about your shipment, including dimensions, weight, nature of goods, and any special handling requirements. * Ensure proper packaging and labeling of goods. * Comply with all applicable laws, regulations, and customs requirements. * Be responsible for all charges related to your shipment, including transportation, fuel, accessorial charges, duties, customs assessments, governmental penalties, and taxes.

5. Payment

Specific payment terms, including due dates, late charges, and accepted payment methods, will be outlined in your service agreement or invoice. You agree to adhere to all payment terms. Longway Cargo reserves the right to suspend or terminate services for non-payment.

6. Intellectual Property

All content on this Website, including text, graphics, logos, images, software, and other materials ("Content"), is the exclusive property of Longway Cargo or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, prepare derivative works of, or otherwise use the Content without our prior written permission.

7. Disclaimer of Warranties

The website and all content and services provided on or through the website are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Longway cargo disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information. Longway cargo does not warrant that the website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by applicable law, longway cargo shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if longway cargo has been advised of the possibility of such damages), resulting from:
a. The use or inability to use the website or services;
b. The cost of procurement of substitute goods and services resulting from any goods, data, information, or services obtained or messages received or transactions entered into through or from the website;
c. Unauthorized access to or alteration of your transmissions or data;
d. Statements or conduct of any third party on the website; or
e. Any other matter relating to the website or services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Longway Cargo, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
a. Your access to or use of the Website or services;
b. Your violation of these Terms;
c. Your infringement of any intellectual property or other right of any person or entity; or
d. Any inaccurate or incomplete information provided by you.

10. Links to Third-Party Websites

The Website may contain links to third-party websites that are not owned or controlled by Longway Cargo. Longway Cargo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Longway Cargo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat, India.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Longway Cargo regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

15. Contact Us

If you have any questions about these Terms, please contact us at: Longway Cargo info@longwaycargo.com, +91 95865 28882, Serve No 630, Near Arrow Techno Cast, Urja 4c Plot No. 3 Veraval Shapar Tal Kotda Sangani, Near Arrow Techno Cast Gujrat, Rajkot-360024

Important Reminders

1. Legal Review is Crucial: This is a template. You MUST have a legal professional review and adapt these terms to your specific business operations, especially concerning liability, cargo claims, international shipping, and data privacy regulations (like GDPR if you serve European clients).
2. Specific Service Terms: Emphasize that actual shipping contracts will have their own, more detailed terms and conditions, which take precedence over the website's general terms for specific services.
3. Privacy Policy: Ensure you have a separate, comprehensive Privacy Policy linked prominently on your website, as stated in Section 11.
4. Dispute Resolution: You might consider adding a clause about alternative dispute resolution methods like arbitration before resorting to litigation, which can sometimes be more efficient for both parties.
5. Force Majeure: For a cargo company, a Force Majeure clause (addressing events beyond control like natural disasters, strikes, wars, etc.) is highly advisable within your full service agreements, and a brief mention here can be beneficial.